Privacy Policy

Introduction

ISLAQX ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website islaqx.com or use our pest control services.

By using our website or services, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

Information We Collect

Personal Information

We collect information that you provide directly to us, including:

Name and contact information (email address, phone number, physical address)
Property information (type, location, size)
Service requests and pest control needs
Payment information for services rendered
Communication preferences

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

IP address and browser type
Operating system and device information
Pages visited and time spent on pages
Referring website or source
Cookies and similar tracking technologies

How We Use Your Information

We use the information we collect for various purposes, including:

Providing pest control services and scheduling appointments
Communicating about services, appointments, and property assessments
Processing payments and maintaining service records
Responding to inquiries and providing customer support
Improving our website and services
Sending service reminders and maintenance notifications
Complying with legal obligations and regulatory requirements
Protecting against fraudulent or illegal activity

Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We share information with contractors and service providers who perform services on our behalf, such as payment processing or scheduling systems.
Legal Requirements: We may disclose information when required by law, regulation, legal process, or governmental request.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
Protection of Rights: We may disclose information to protect our rights, property, or safety, or that of our customers or others.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We maintain physical, electronic, and procedural safeguards to protect your information. Access to personal information is limited to employees and contractors who need it to perform their job functions.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device that help us improve our website and your experience.

You can control cookie preferences through your browser settings. However, disabling cookies may limit your ability to use certain features of our website. For more information, see our Cookie Policy.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Service records are maintained according to regulatory requirements for pest control businesses in the Philippines.

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

Your Rights and Choices

You have certain rights regarding your personal information:

Access: You may request access to the personal information we hold about you.
Correction: You may request correction of inaccurate or incomplete information.
Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.
Opt-Out: You may opt out of receiving promotional communications by following the unsubscribe instructions in those communications.
Cookie Preferences: You may manage cookie preferences through our cookie consent tool or browser settings.

To exercise these rights, please contact us using the information provided below.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child without parental consent, we will take steps to delete that information.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.

Your continued use of our services after changes are posted constitutes acceptance of the updated Privacy Policy.

Contact Information

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

ISLAQX
Ebro-Pelayo Building
Juan Luna D-12 Street
Poblacion District, Davao City
8000 Davao del Sur
Philippines

Email: info@islaqx.com
Phone: +63 975 256 7583

Governing Law

This Privacy Policy is governed by the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173). Any disputes arising from this policy will be subject to the exclusive jurisdiction of the courts of the Philippines.